This study aims to provide an overview of the impact of the application of Robotic Process Automation (RPA) on the company's business processes on the company's performance. The research method used is Systematic Literature Review. The results of the research show that the implementation of RPA is mostly done in the financial sector. This research is limited to the impact on the company's internal environment from the operational side. This research is expected to be useful for researchers who want to conduct research related to the implementation of RPA in various segments of business processes, as well as information for business actors who want to know about RPA.

Micro, small and medium enterprises are required to continue to move quickly to keep up with changes and to be able to adapt to modern and dynamic environmental conditions. Business innovation by utilizing the development of digital technology, has a major influence on the perspective of MSMEs in running their business. It is very important for SMEs to optimize the use of increasingly sophisticated technology and the use of social media as a means of social networking in marketing their products. Therefore the community service team from STIE Muhammadiyah Jakarta conducts training to increase the digital skills of MSME entrepreneurs in collaboration with the Telkom Community Development Center Jakarta, with the aim of providing explanations and understanding for all MSME participants regarding the use of digital technology, Providing tips on how to deal with problems in this era 4.0, provides an understanding of the use of copy writing to increase sales and provides tips on how to establish as many social networks as possible. MSMEs understand the importance of using digital so they can get used to processing today's technology, know tips on using digital in dealing with problems in the 4.0 era, know the use of copy writing so that sales increase, communication networks will be established between each other and the community.