The aim of this research is to identify spatial pattern of food insecurity based on neighbors analysis concept by using Moran's I Method. Besides it, this research is to know whether neighbors analysis concept can be used to be the correlation indicator spatially for food insecurity in an area compared to another area. From FSVA, 2009, the research used seven indicators and the research areas are 19 districts in Boyolali Regency. Based on Neighbors analysis concept by using Moran's I method, there are some district in Boyolali regency, 2008, which is categorized as potentially food insecure area, there are Wonosegoro, Kemusu, Ampel dan Cepogo districts. While on 2009-2010 there are 5 districts, Wonosegoro, Kemusu, Ampel, Cepogo dan Sambi. From this research, the index of Moran's 9 indicators the index is about +1, it means that the indicators has a high correlation. Based on Moran's Index, the indicators which has correlation of the food insecurity in Boyolali Regency from 2008-2010 are Habitant percentage which live below the poor level and limited electricity access in the areas. .

The aim of this this research is to measure the customer satisfaction in UKSW Policlinic by servqual five dimensions and Customer Satisfaction Index method. This survey can give information and evaluation material to be basis for the management to improve the service to reach customer satisfaction and service quality. There are 5 dimensions SERVQUAL with theirs 20 attributes which is the evaluation target from service quality factor. From customer satisfaction index method obtained figures satisfaction index by 47%, which suggests that patients were less satisfied with the performance of the policlinic UKSW.