ABSTRACT. The article examines relevance of conflicts studies through the concept of social tension. There are two main parts in the paper. The first one is devoted to the conceptualization of the problem. It deals with key problems of modern Russia society and the main characteristics of the social tension. The second part consists of the experience of empirical study in which social tension is a central issue. This paper is based on the empirical study, which was conducted by the authors in St. Petersburg, Russia. In this research the tools designed for measurement of social tension in the urban community were tested. For the analysis of the empirical data authors used such methods as micro-analysis of crosstabs with standardized residuals and chi-square; cluster analysis. The empirical research indicates an important role of the social tension in conflict analysis and shows some of the main indicators of social tension.

This study examines the communicative efficiency of anti-crisis information management strategies in the context of the global pandemic and accelerated digitalization; it also explores the transformations of the information power subsystem that reacts to the spread of COVID-19. It was revealed that the communicative efficiency of anti-crisis information management is determined by the ability of management systems to develop and implement a proactive strategy in a short time. The theoretical foundations of the analysis of communicative efficiency in the context of a "pandemic-economic" dilemma are proposed, possible information strategies of public authorities in a pandemic are structured, and their comparative efficiency in anticrisis management is revealed.

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This study examines information risk management models in the context of the pandemic crisis, the mechanisms of circulation of information about COVID-19, and the issues about the relationship between risk perception and information trust, which are the key factors of successful response to a pandemic. The article focuses on the basic information strategies related to risk reflections on the coronavirus pandemic.

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