Аннотация. В статье отмечены особенности аутсорсинга ремонта промышленного оборудования, в условиях небольшого предложения и ограниченного ассортимента данных услуг на отечественном рынке промышленного сервиса. Предлагается классификация операций ремонта оборудования, как основа выбора операций для передачи на аутсорсинг. Предлагается схема технологии применения методов отбора операций ремонта на аутсорсинг и оценки эффективности функционирования ремонтной службы. Рассмотрены существующие механизмы выбора поставщика услуг и критерии их выбора, предложена методика по выбору поставщика услуг промышленного сервиса, приведены характеристики поставщика, которые гарантируют большую вероятность получения качественных услуг. Приведены критерии для выбора поставщика, предоставляющего услуги по ремонту промышленного оборудования.
in modern conditions, when the equipment of domestic industrial enterprises is significantly worn out, it becomes important to use outsourcing repairs as a way to improve the reliability of equipment by ensuring the quality of repair. The decision to outsource is made on the basis of different criteria using different approaches, some of which have certain drawbacks. For example, a decision based on a revenue change might be wrong because it is not related to outsourcing. Multi-criteria approaches are ineffective due to mutual compensation of deteriorating and improving criteria. The algorithm of decision-making on outsourcing of repair of the equipment and the choice of service providers on the basis of comparison of costs of outsourcing and insourcing is presented.The widespread structure of repair service of the industrial enterprises is considered and its reorganization in the conditions of repair outsourcing application is offered. The criteria and method of their calculation for the possibility of evaluating the effectiveness of repair outsourcing equipment. To assess the effectiveness of the reorganization of the repair service, the ratio of repair time, the number of failures, the number of defects, the repair costs are taken. For the detection of improvement or deterioration in the quality of the repair after the use of outsourcing, you must use the product of these relations.
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