Problem statement: The objective of this study were to determine the effect of job satisfaction on turnover intentions among the employees in XYZ Sdn. Bhd, Malaysia. Approach: A total of 32 set of complete questionnaires gathered from executives and non-executives of a local printing company were involved in the study and 32 completed the questionnaires. Using structured questionnaires in a controlled environment, the results manage to extract both intrinsic and extrinsic job satisfaction that influences the turnover intention. Results: The statistical results obtained in this study showed that both forms of job satisfaction (intrinsic and extrinsic satisfaction) have inverse relationship on employeesâ turnover intentions. Conclusion: Eventhough Instrinsic Job Satisfaction have stronger influence on Turnover Intention. Existence of Extrinstic Job Satisfaction also must be consider in measuring the intention
The presence of conventional bank and Islamic bank in Malaysia has created a competition in capturing customer. Customer of Islamic bank maintained their account with the bank if they are satisfied with the product and services offered to them. Other research reveals that the reasons for Muslim to choose Islamic banking are mostly due to religious concern and motives. This study investigates the relationship between religions; influence by family and friend and finally service quality with customers' behavior towards bank selection preferences. Data was collected from 380 customers using selfadministered questionnaires from various Islamic banks in Miri. Results reveal that service quality and preference of choosing Islamic bank in Miri has a strong and positive relationship. Ultimately, friends and family has more impact towards preference in choosing Islamic bank. Recommendation for future study also discussed.
In this digital era, technology has a crucial function in lives of many people. Mobile devices, in particular, have become an important product to many individuals and have been expected to further increase in their usage. The fast expansion of electronic commerce (e-commerce) application and wireless technology in Malaysia has given birth to a new electronic marketing idea known as mobile commerce which also known as mobile commerce (m-commerce) where shopping is enable via mobile. Studies have highlighted the fact that m-commerce is still limited despite it has been increasingly gaining momentum nowadays. The potential of m-commerce to flourish in near the future has been agreed by many scholars. Having said that, this study assessed the impact of Attitudes towards m-commerce on the relationships of Perceived Usefulness and Perceived Ease of Use with intention to use m-commerce. The findings revealed that Attitude is the most influential factor on the intention to use m-commerce for grocery shopping among grocery shoppers in Kuching, Sarawak. Implications and future endeavors are also discussed in this study.
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