Developing the resilience of hospitals in this period of crisis is no longer a choice but rather has become a matter of course for survival. The use of this concept to understand how organizations can overcome the current crisis seems relevant insofar as the research will first identify the human and organizational constraints that are a source of vulnerability for public hospitals and then understand the main practices undertaken by the university hospital to deal with the COVID-19 crisis in terms of the HR function, and finally see to what extent these practices can contribute to the resilience of the public hospital.

Many business leaders believe that a comprehensive risk management system provides an essential foundation for maintaining competitive advantages. Moreover, the company is today in the need to set up this device since its environment is unstable and it is constantly changing. In the current circumstances of the virulent pandemic COVID-19, risk management is gaining importance. The majority of Moroccan companies, especially SMEs, are still in an embryonic stage with regard to the practice of risk management. It should be noted that certain SMEs have set up, in particular in the food industry, a food risk management system since this is of a regulatory nature. The results of empirical research have shown that the implementation of a quality management system or an integrated quality and food safety system in the companies promotes risk management. The risk approach is a transversal approach that allows companies to improve their operation and be resilient.