Managers often face the need to renew their capabilities in dynamic markets.To increase their chances of success, we first offer a model of the capabilitybuilding process that details five interconnected phases as well as the precautions and conditions to be taken into account for its completion. Our subsequent analysis of 29 empirical studies shows the advantages of integrating the routines of new capabilities, and this, for a successful process.Finally, we identify four situations around the formation of distinct capabilities, which should enlighten managers in their decision-making in relation to the construction of new organizational capabilities.

Managers often face the need to renew their capabilities in dynamic markets.To increase their chances of success, we first offer a model of the capabilitybuilding process that details five interconnected phases as well as the precautions and conditions to be taken into account for its completion. Our subsequent analysis of 29 empirical studies shows the advantages of integrating the routines of new capabilities, and this, for a successful process.Finally, we identify four situations around the formation of distinct capabilities, which should enlighten managers in their decision-making in relation to the construction of new organizational capabilities. K E Y W O R D Scapability-development process, comparison, dynamic capabilities, operational capabilities RésuméLes dirigeants sont souvent confrontés aux renouvellements de leurs capacités dans les marchés dynamiques. Pour accroître leurs chances de succès, nous offrons d'abord un modèle du processus de construction de capacités qui détaille ses cinq phases imbriquées ainsi que les précautions et conditions à prendre en compte pour son aboutissement. Ensuite, l'analyse de vingt-neuf recherches empiriques démontre les intérêts à intégrer les routines des nouvelles capacités, et ce, pour une réussite du processus. Enfin, nous identifions quatre situations concernant la formation de capacités distinctes, ce qui devrait éclairer les managers dans leur prise de décisions par rapport à la construction de nouvelles capacités organisationnelles.