The development of technology has increased the number of activities workers are able to perform while using visual display units (VDUs), as well as the amount of time spent executing those activities; the developing technology, however, has also increased the probability of musculoskeletal disorders (MSDs), which can decrease a worker's productivity and result in a company's economic loss. Workers at PT. X use VDUs 8 hours per day. This research aimed to analyse the risk factors that are the likely cause of some MSD symptoms experienced by PT. X workers, such as individual and psychological factors, the work environment, VDU, chair and the work patterns.This research was a cross-sectional study that used proportional stratified random sampling with 95 participants. The study found that most of the workers experienced MSD symptoms (78.6%), of which 70.52 percent were chronic complaints, 1.37 percent were acute complaints and 6.71 percent were a combination of both acute and chronic

.