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Document management is not often handled appropriately by organisations, if at all. Despite that, and despite the lack of structure in documents, organisations must face regulations that require owning a document collection with semantic content. The technique based on taxonomies and folksonomies can easily produce an adequate semantic classification for documents. It requires an adequate setup among the domain experts that apply it. The approach we propose uses Lean Kanban to coordinate the phases of definition, validation and implementation of taxonomies and folksonomies. It helps organisations to create a semantic classification of existing document resources, making them ready to be used in ways that were not possible before. At the same time, it helps to improve the quality of work of the organisation itself, adding speed to document search

Nowadays, public administration offices are faced with long and complex procedures. Frequently used tools such as email clients and document systems are seldom integrated. This leads to problems like slowness, large quantities of paper documents, redundancies, high operational costs, and a low level of citizen participation. Google Apps try to fill that gap by providing an integrated and usable environment, but it is not enough for typical public administration applications, where the existing IT system has to be taken into account. The aim of this project is to create a Software as a Service (SaaS) platform, based on open-source components and integrated with Google Apps. With such a platform, public institutions and companies could use an environment in which to work on the most frequent tasks. From an innovative point of view, the project uses the latest technologies and the latest patterns in both planning and development.

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