This paper presents a case study that is focusing on the improvement of the process of materials handling in real manufacturing company. Before the implementation of this project, the company was in a concerning state of incidents and learning events towards the ergonomics, health and safety of the operators who manually handled materials as part of their daily activities. It was proposed to use the Six Sigma framework in order to improve the process or design new process for performing the task that included manual handling of materials. In this study, through selecting suitable Six Sigma framework, mapping the current process, setting key performance indicators and using various design tools and techniques, process improvement is proposed; it will solve the problem, increase ergonomics and safety, but also increase the speed of the process and reduce the cost of spilled materials that were manually handled.

This paper presents the improvement of the procurement process for raw materials in a real manufacturing company supported by the Lean Sig Sigma as structured approach to deliver the improvement. The manufacturing company that is a subject of this paper have received a significant amount of complains regarding the internal purchase orders approval process and the overall procurement process of the company from both internal employees and external vendors and contractors. Considering that the company is procuring the raw goods from selected vendors, therefore the entire manufacturing plan depends on these materials, the company decided to improve this process trough Lean Six Sigma. The Lean Six Sigma approach was selected in order to obtain the improvement in a short time, based on indicators that were previously analyzed and prioritized. The paper focuses on simplifying of the process trough decreasing the number of mandatory steps.