Objetivo: avaliar a cultura de segurança do paciente da equipe multidisciplinar em um hospital filantrópico brasileiro. Método: trata-se de estudo quantitativo, transversal, realizado com 209 profissionais, em 12 setores do hospital. Para a coleta de dados, utilizou-se o Hospital Survey On Patient Safety Culture, desenvolvido pela Agency for Health Research and Quality, traduzido e validado para a língua portuguesa. A confiabilidade do instrumento foi verificada pelo coeficiente Alfa de Cronbach. A análise de dados se deu por estatística descritiva. Resultados: as dimensões com maiores percentuais de respostas positivas foram: expectativas e ações de promoção da segurança do paciente pelo supervisor/chefe; aprendizado organizacional e melhoria contínua; trabalho em equipe no âmbito das unidades. Por outro lado, as dimensões com menores percentuais de respostas positivas foram: respostas não punitivas aos erros; profissionais e percepção geral de segurança do paciente. Conclusão: esses achados revelaram que todas as dimensões da cultura de segurança do paciente devem ser trabalhadas com os profissionais da equipe de saúde, uma vez que nenhuma das dimensões superou 75% de respostas positivas. Palavras-chave: Segurança do Paciente; Qualidade da Assistência à Saúde; Cultura Organizacional; Equipe de Assistência ao Paciente. ABSTR ACT Objective: to evaluate patient safety culture on the part of the multidisciplinary team in a Brazilian philanthropic hospital. Method: this is a quantitative cross-sectional study carried out with 209 professionals in 12 hospital sectors. For the data collection, the Hospital Survey On Patient Safety Culture, developed by the Agency for Health Research and Quality, was used, translated and validated for the Portuguese language. The reliability of the instrument was verified by the Cronbach's Alpha coefficient. Data analysis was accomplished by descriptive statistics. Results: the dimensions with the highest percentages of positive responses were: expectations and actions to promote patient safety by the supervisor/chief; organizational learning and continuous improvement; team work within the units. On the other hand, the dimensions with lower percentages of positive responses were: non-punitive responses to errors; professional and general perception on patient safety. Conclusion: these findings revealed that all dimensions of the patient safety culture should be worked out with the healthcare professionals, since that none of the dimensions exceeded 75% of positive responses.
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