The field of Computer Supported Cooperative Work (CSCW) has an enduring interest in studying and designing technologies that bring people together in partnerships, teams, crowds, communities, and other collectives. As the technologies enabling group formation have evolved, so too have the guiding questions pursued by CSCW scholars. This review outlines the trajectory of scholarship on group formation with an eye towards the most pressing future questions in this area. To understand how CSCW researchers have studied technologyenabled group formation, we systematically review articles published at CSCW from 1992 to 2018. Exploring more than 2,000 potentially relevant works, we identified 35 focused on technologies and group formation. Content coding and thematic analysis revealed four periods and six themes in the study of online group formation. These themes include: group composition, self-presentation, assembly mechanisms, recruitment, organizing structures, and group culture. Quo vadis? Based on our review, we offer recommendations for the next generation of CSCW scholarship seeking to understand and enable collectives joining together online.CCS Concepts: • Human-centered computing → Collaborative and social computing theory, concepts and paradigms.
Despite the recognized need in the IS community to prepare for a future of human-AI collaboration, the technical skills necessary to develop and deploy AI systems are considerable, making such research difficult to perform without specialized knowledge. To make human-AI collaboration research more accessible, we developed a novel experimental method that combines a video conferencing platform, controlled content, and Wizard of Oz methods to simulate a group interaction with an AI teammate. Through a case study, we demonstrate the flexibility and ease of deployment of this approach. We also provide evidence that the method creates a highly believable experience of interacting with an AI agent. By detailing this method, we hope that multidisciplinary researchers can replicate it to more easily answer questions that will inform the design and development of future human-AI collaboration technologies.
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