The Attorney General's Office of the Republic of Indonesia is the government institution that carries out services in civil and administrative matters whereby the Deputy Attorney General for Civil and Administrative Matters (Jam Datun) executes the task. This research is to ascertain customer satisfaction toward the quality of Jam Datun's services by analyzing the variable of service that are important to service user satisfaction and the Jam Datun's service user satisfaction level. This research utilizes the saturated sampling method with online survey techniques to all Jam Datun Service users in 2021, which amounted 82 service users that is Government institution, State-owned enterprises, Subsidiaries of Stateowned enterprises and their affiliates, as well as consortia of State-owned enterprises. The data obtained has been processed using the Importance Performance Analysis (IPA) method and Customer Satisfaction Index (CSI). The results of the IPA analysis showed that the essential attributes based on service users' perceptions are Clarity of information on the stages of handling cases or legal services and Excellencies of accomplishing the legal services to certain legal matters. The results of CSI analysis are 85.58% indicating that the index of service users' satisfaction in Jam Datun is "Extremely Satisfied.

Abstract. Setiawan A, Siregar VP, Susilo SB, Mardiastuti A, Agus SB. 2022. Geomorphological classification of benthic structures of Kaledupa Atoll Wakatobi National Park, Indonesia. Biodiversitas 23: 3784-3792. Geomorphological mapping is one solution to understanding the complexity of the seabed pattern. This research aims to map the benthic structure of Kaledupa Atoll using the Remote Sensing and Geographic Information System with the Benthic Terrain Modeler (BTM) extension. The data used is in situ bathymetry data using Mapsounder 585 and Sentinel 2A satellite image data downloaded for free. BTM is a technique for examining benthic habitat and shallow water geomorphology. BTM was used to analyze integrated depth data to determine the bathymetric position index (BPI), slope, and classification of reef geomorphological structures. Thirteen structural classes of habitat geomorphology resulting from this research are Flat plain with the largest area of ??17142.35 ha, and the class with the smallest area is Crevices class, with narrow gullies rock outcrops 1.64 ha. While the other classes in a row are Broad slope 9104.53 ha; Flat ridge tops, upper slopes 4262.67 ha; Current scoured depressions on a slope 3420.98 ha; Narrow depressions at the base of rock outcrops 2348.20 ha; Rock outcrop highs, narrow ridges 1792.45 ha; Local ridges, boulders, pinnacles on slopes 879.29 ha; Scarp, cliff or small local depressions on a slope 703.02 ha; Local ridges, boulders, pinnacles on broad flat 490.17 ha; Local depressions, current scoured on flat 416.39 ha; Local ridges, boulders, pinnacles on broad depressions 16.63 ha; and Steep slopes 2.88 ha.