The analysis of development of innovation in services starts from the interaction of different actors. This research aimed to identify the dynamics of the mobilization of preferences and capabilities of different actors (political decision-makers, users and servers) in the development of the final characteristics of the service and, consequently, of the innovation in the public health context of a municipality located in the south of Brazil. Was carried out analysis of data from descriptive and inferential statistics of case study. The main results highlight the preponderance of the operation of server capacity for mobilization of different types of innovation, and consequently the production of the final characteristics of the health service. In this context, service innovation can finally be taken as the endogenous decisionmaking process of the organizations that make up the sector and that derive from the very nature of health services. Finally, we described the limitations and future research opportunities.

Com o objetivo de avaliar a relao entre os atributos de estilo de vida e o consumo de produtos orgnicos no varejo especializado, a presente pesquisa procurou entender quem o consumidor de produtos orgnicos no varejo especializado. Para atender a este objetivo, foi realizada uma pesquisa de campo com natureza qualitativa e quantitativa junto a uma amostra de 60 indivduos abordados no momento da compra em um supermercado especializado em produtos orgnicos na cidade de So Paulo/SP. Como resultado foi observado que os consumidores de produto orgnico declaram adotar um estilo de vida saudvel e atriburam como fatores determinantes para a compra de produtos orgnicos a qualidade e os benefcios que os mesmo agregam a sade.

No abstract

Abstract: Identification and hierarchy of risks in inventory management allow mapping and generating a plan of actions in order to control them, diminish them or even extinguish them. This research aims to identify and measure the degree of importance of the main problems encountered in the sector of a metal production chain. The method used to develop this research is the Analytic Hierarchy Process (AHP), in order to hierarchize and thus defines the best way to manage risks. The main results of this study reveal that each area of the organization presents a risk that stands out in the management of inventories, allowing the company to control its expenses better, aligning itself with the companies' strategy of producing at the lowest cost. Excess consumption (demand), supplier delay (supply), and stock divergence (material handling) were highlighted as the major risks in their categories. This study revealed that in the category of demand risks, excess consumption was identified as the most critical risk, in the supply category, the supplier delay was identified at the highest risk and finally in the material handling category, the risk divergence of inventory obtained the highest percentage in relation to the other problems.