Information system is being implemented to improve job performance and facilitate employees' work. However, implementing Information system has some negative impacts on employees and organization if employees do not accept it. Several previous studies investigated some consequences of information technology such as turnover intention and job satisfaction. This study provides a conceptual framework that shows other independent consequences of information system implementation. The model presented the impact of attitude towards using information technology on three components of organizational commitment (formative, normative and continuance). It also addresses the impact of attitude towards using information technology on turnover intention directly and via organizational commitment. Based on technology acceptance and its consequences, we develop a number of testable propositions that can guide to further research on work related outcome due to technology acceptance. Finally, we provide some recommendations for future research.
While appearance of the technology can help employees and organizations achieve the optimized performance, it may have some negative consequences if it is not accepted by employees. Previous studies found some unintended consequences due to system rejection or acceptance by employees including job satisfaction and turnover intention. This paper finds other consequences including psychological contract, organizational commitment and turnover intention and then provides a conceptual framework.
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