ERP systems projects have been spread widely across many organizations in general and small and medium enterprises (SMEs) in particular. Regrettably, failures were the results for most of the ERP implementations. As a result of that, critical failure and success factors (CFFs & CSFs) have been identified with the help of large number of researches. Accordingly, data quality and user participation were categorized as two of the most critical factors that threaten the success of the ERP projects. In order to raise the success percentage of such projects, a data cleansing methodology and some guidelines for user participation have been proposed.

Success can never be achieved without a wise leader who has mastered leadership arts to orchestrate all available resources (people, funds, knowledge, techniques and tools) into the correct path. On other hand, Total Quality Management (TQM) philosophy has emerged and was seen by Governments, Organizations and Firms (GOFs) as way to increase products/services quality from acquiring raw materials up to the output final shape. TQM principles are extremely powerful to be applied in all GOFs aspects and business units. Therefore, GOFs start adopting TQM in each and every part beginning with the most important part of the chain which is the leadership. In contrast, GOFs were facing issues in finding out, recruiting or promoting people with leadership aura. Whereas, there are many employees within their entities who have the initials to be successful leaders, but unfortunately their talents are hidden and they never get a chance to liberate and show their endowment. This paper is proposing a process that will help GOFs to explore, build and manufacture high quality leaders. This process is named as Total Quality Leaders Manufacturing (TQLM).