major Internet search service. We provide data on: (i) sessions -changes in queries during a session, number of pages viewed, and use of relevance feedback, (ii) queries -the number of search terms, and the use of logic and modifiers, and (iii) terms -their rank/frequency distribution and the most highly used search terms. We then shift the focus of analysis from the query to the user to gain insight to the characteristics of the Web user. With these characteristics as a basis, we then conducted a failure analysis, identifying trends among user mistakes. We conclude with a summary of findings and a discussion of the implications of these findings.

No abstract

In studying actual Web searching by the public at large, we analyzed over one million Web queries by users of the Excite search engine. We found that most people use few search terms, few modified queries, view few Web pages, and rarely use advanced search features. A small number of search terms are used with high frequency, and a great many terms are unique; the language of Web queries is distinctive. Queries about recreation and entertainment rank highest. Findings are compared to data from two other large studies of Web queries. This study provides an insight into the public practices and choices in Web searching.

No abstract

We analyzed transaction logs of a set of 51,473 queries posed by 18,113 users of Excite, a major Internet search service. We provide data on: (i) queries --- the number of search terms, and the use of logic and modifiers, (ii) sessions --- changes in queries during a session, number of pages viewed, and use of relevance feedback, and (iii) terms --- their rank/frequency distribution and the most highly used search terms. Common mistakes are also observed. Implications are discussed.