This study aims at understanding the role of civil society institutions and their initiatives in the preservation of urban heritage in Algeria. In fact, Algeria’s urban heritage is subject to a serious deterioration in several benchmarks that are affected by several issues threatening the balance of its social and economic development. Moreover, given the importance of preserving heritage areas due to their national wealth and the historical, cultural, economic and social values they represent, and the general trend towards the growth of the tourism industry and its economic benefits, it is increasingly urgent to find a balance between the protection of urban heritage and the tourism development. The main principles of sustainable tourism development are the involvement of civil society institutions and the local population in the development process by raising awareness, engaging the local inhabitants in tourism activities and providing sustainable tourism projects that generate incomes. Indeed, volunteering social work is one of the most important development factors in today's societies. To conduct this study, first the urban heritage situation in Dashrat Manaa was anlayzed, and then conducted a field survey in form of a questionnaire. The authors of the study performed a statistical analysis of the collected data and interpreted the results.