A company's Information Technology (IT) infrastructure is a key factor in its sustainability and ongoing success and profitability. This paper explores the relationship between a company's investment in IT and its performance. Performance is measured, with the help of a Balanced Scorecard (BSC), in four ways; financial, internal business processes, innovation & learning and customer perspective. The relationship between each BSC category serves as indicators of the effect of IT investment on a company's performance. This will help establish the benefits of both financial and non-financial indicators. We focus on the Electrical and Electronic manufacturing performance of companies Malaysia. System Resource Theory (SRT) is used as the background theory to explain the concepts of organizational effectiveness, efficiency, productivity and multidimensional performance measurements and to link the variables used in this study. We conduct an empirical study in order to confirm the moderating effects of decentralized decision making. The results suggest that IT investment produces a significant relationship with all BSC perspectives, but the moderating effect is only significant only from a customer perspective.

The purpose of this study was aims to investigate the relationships between each of the elements in the Technology Acceptance Model TAM2 which are the influence of users' Perceived Usefulness, Perceived Ease of Use, and Subjective Norm on the acceptance of digital payment among Universiti Malaysia Kelantan students. A set of questionnaires were distributed to students from Universiti Malaysia Kelantan. Both dimensions have strongest relationship with digital payment acceptance in this university. This study extends the boundary of knowledge by investigating Universiti Malaysia Kelantan students which is not widely covered towards fee collection among Malaysian students. This allows practical implications from the point of view of the methods to be suggested in order to increasethe use of digital payment. It includes specifics on how the study will contribute, such as what and who will gain from the study especially for managerial contribution, society's perception, researchers and practitioners.

This research was carried out mainly to find out the results on the relationship between transactional, strategic and informational IT investments with the multidimensional performance measurement in the electrical and electronic manufacturing setting in Malaysia. The second research objective was to study the moderating effects of decentralised decision making on the relationship between transactional, strategic and informational IT investment with firm performance. The data were collected from 74 electrical and electronic manufacturing firms in Malaysia. The results suggest that transactional IT investment has a positive and significant relationship with financial performance, but not with customer performance. The strategic IT investment has no significant relationship with any of the perspectives.