The article considers modelling a modern automatic consultant-assistant built on up-to-date methods and approaches used in the chatbot development. In the course of the presented research, modern approaches, programming languages, messengers, algorithms for analyzing natural languages are examined. A software module is written and tested to automate users’ consultations on the most frequently asked questions. To fill in and test the chatbot, the data available in the public domain are used. The proposed chatbot showed good results in working with users and was presented to the representatives of the “Magnit” network for analysis and further development.

One of the relevant areas of research in vocational guidance and ergonomics is the process of developing a chatbot for finding a job, capable of processing any request in a natural language and increasing students’ motivation to obtain a particular profession in a virtual information environment. The diagram of interaction of the developed programme components with users is given. A promising area of further research is the substantiation of the ergonomic requirements for chat bots both in the process of their development and in the subsequent operation. In the next version of the chatbot, it is planned to agree on its possibilities for undertaking master's and postgraduate’s degrees in various areas and training profiles.

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