This is an ongoing research in international outsourcing software production. This research examines how Software production through the ICTsupported unified process of international outsourcing could be executed and managed effectively. To address this research question, the results of an in-depth literature review in the areas of outsourcing, international outsourcing, information technology, and international software production is presented. This study proposes the information communication technologies' (ICT) -supported unified process model of international outsourcing of software production (SUPMIOSP). ICT-SUPMIOSP provides a detailed guideline on how to manage the entire process of international outsourcing by integrating a number of key issues such as relationship and risks management. Both theoretical and practical aspects of ICT-SUPMIOSP are presented. At the theoretical level, the model can be used as a basis for further research, while at the practical level, it helps managers and other stakeholders to understand the multiple activities involved in offshore outsourcing, improve, systematize, and execute the ICT-SUPIOSP more effectively and efficiently.

E-learning has its difficulties, but it is still a strongly growing area in education and training. Both public and private organizations use it extensively. Technophobia is a growing problem with continuously increasing technology around us. While more and more teaching is given through different technological equipment, more troubles the people feeling negatively towards them will have. Frustration and anxiety are known to be part of the computer user's life; almost all of the users at some point feel themselves frustrated. Frustration causes people to withdraw from the frustrating situation and make them not to go through again the frustrating situation. This causes problems in e-learning when students don't want to continue learning in frustrating environment and makes them to be afraid or reluctant towards the computer

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Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the large extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's perspective. Several frameworks, focusing on guiding information systems managers, for IT outsourcing have been developed. However, none of these frameworks attempted to provide a holistic guideline to manage the entire process of offshore outsourcing of software production. There is a significant lack of studies dealing with the management of offshore outsourcing of software production from both the vendor's and client's perspectives. Thus, there is a great need for studying such a multifaceted and complex phenomenon more deeply from both scenarios to find out the best practices for managing the unified process. In this study, we utilize the conceptual framework of The ICT-supported Unified Process Model of Offshore Software Production Outsourcing as our research model. We then validate this model by reviewing the large extant literature, and conducting multiple case studies from both the vendor's and client's viewpoints, where professionals with extensive experience in managing offshore outsourcing of software production are interviewed. The implications of the findings are discussed for both practical and research purposes.

Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the vast majority of extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's perspective. Several frameworks, focusing on guiding information systems managers in relation to IT outsourcing, have been developed. However, none of these frameworks attempted to provide a holistic guideline to manage the entire process of offshore outsourcing of software production. There is a significant lack of studies dealing with the management of offshore outsourcing of software production from both the vendor's and client's perspectives. Thus, there is a great need to study such a multifaceted and complex phenomenon more deeply for both scenarios to find out the best practices for managing the unified process. In this study, we utilize the conceptual framework of The ICT-supported Unified Process Model of Offshore Software Production Outsourcing as our research model. We then validate this model by reviewing the vast extant literature, and by conducting multiple case studies from both the vendor's and client's viewpoints, where professionals with extensive experience in managing offshore outsourcing of software production are interviewed. The implications of the findings are discussed for both practical and research purposes.