A person's job satisfaction is related to the person's perspective on the experience felt when working, while loyalty is a person's desire to stay and give his best performance for the organization. Both are very important because they will be closely related to a person's work output to the organization where he works. This study reviews the factors that influence job satisfaction and loyalty to an organization. This research is in the form of a literature review, where all the discussions in it come from various printed and electronic sources from various library sources. The analyzed factors consist of Salary, Age, Distance of Residence, Training, Performance Allowance, Performance Appraisal, Career Development, and Length of Service. This article was prepared with the aim of designing a hypothesis of the influence between variables so that it can be used as a basis for studies for future research. The results of this study, namely: 1) All factors analyzed have a significant effect on job satisfaction; 2) All factors analyzed have a significant effect on Loyalty. Based on the results that have been obtained, it is important for an organization to be able to make the factors that have been researched as material for consideration in carrying out the management of an organization. Suggestions for further research to be more comprehensive is to add other factors such as Work Environment, Leadership and Motivation as factors that influence job satisfaction and loyalty.
The police officers working at the crime units often face a heavy workload due to the uncertainty of their work hours and the difficult situations they should deal with during their duties in solving criminal cases. This can cause them being prone to experience stress due to their exposure to situations that can cause trauma. This study aims to analyze the workload and traumatic stress in police officers serving in the crime units. Subjects involved in this study were 73 officers from eight crime divisions. All subjects were male and are serving their duties in Jakarta. Data were collected using a survey method and analyzed using correlation and a simple linear regression tests. The result shows that most subjects have workload and stress levels in the medium category. The correlation test shows that there is a positive relationship between workload and traumatic among subjects, while the simple linear regression test shows that workload has a significant contribution in predicting the participants’ traumatic stress. This result confirms previous studies which conclude that the workload experienced by police officers impacts on their stress. Key words: Workload, traumatic stress, police officersAbstrak: Anggota kepolisian yang bertugas di bagian unit kriminal sering menghadapi beban kerja yang berat karena harus mengalami ketidakpastian jam kerja dan situasi sulit yang tidak jarang melampaui ambang batas mereka ketika menyelesaikan kasus-kasus kriminal. Hal ini dapat berimplikasi pada kemungkinan terpaparnya para personel polisi dengan situasi traumatik. Hal tersebut menyebabkan polisi yang bertugas di bagian ini rawan mengalami stres. Penelitian ini bertujuan untuk menguji beban kerja dan stres traumatik pada anggota kepolisian yang bertugas di unit kriminal. Subjek yang terlibat berjumlah 73 orang berasal dari delapan divisi kriminal. Semua subjek berjenis kelamin laki-laki dan bertugas di Jakarta. Data dikumpulkan menggunakan metode survei dengan menyebarkan angket dan dianalisis menggunakan uji korelasi dan uji regresi linier sederhana. Hasil menunjukkan rata-rata subjek memiliki beban kerja dan tingkat stres dalam kategori sedang. Hasil uji korelasi menunjukkan terdapat hubungan yang positif antara beban kerja dan stres traumatik pada subjek, sedangkan hasil uji regresi linier sederhana menunjukkan bahwa beban kerja berkontribusi secara signifikan terhadap stres traumatik subjek. Hasil penelitian ini mengonfirmasi penelitian sebelumnya yang menyimpulkan bahwa beban kerja anggota berdampak pada stres yang dialami.
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