The COVID-19 Pandemic Recession has revealed examples of systematic discrimination within a wide range of industries, including banking. Using data from interviews conducted with bank employees in March and April 2020, we explore how private banks exemplify racialized organizations and operate within the broader economic system of racial capitalism that prioritizes pursuit of profits over the interests of their customers. We explain how the banking industry’s responses to the pandemic reflect the logic of racial capitalism, and we develop the theme of doubling down to illustrate this logic and to explain the patterns revealed in employees’ narratives. Subthemes included pursuit of profits, bureaucratic mundane, forced choices, history limits imagination, and dissonance. We conclude with implications for the banking industry.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.