This research aims to determine the implementation of integrated quality management in an educational institution. The collection of data is done by searching for a literature study that corresponds to the discussion to be conducted. The results of the research indicate some aspects that need to be considered in the implementation of integrated quality management in an educational institution, the first aspects of service, both aspects of human resources, three aspects of the environment, four aspects of the process, and fifth output/graduate aspects.

Research on educational strategic planning carried out at Vocational High School 4 Malang (SMKN 4 Malang) aims to find out how the education strategic planning, formulation of the school's vision and mission for Total Quality Management (TQM), who are the parties involved, what the tools are used for educational strategic planning, and what things are seen to find out the increase in the quality of education. The method used is through interviews and observations. The results of this study are the strategic planning carried out at SMK 4 Malang shown by the existence of Rencana Kegiatan dan Anggaran Sekolah (RKAS), Rencana Kegiatan Sekolah (RKS), and Rencana Strategies (Renstra); school vision and mission formulated by all parties and published to the public; all parties involved in the planning process from the school managerial to external parties such as school committees and the community; the stages of planning are done through system analysis, policy formulation and action planning, tools used in problem solving using Strength, Weakness, Opportunity, Threat (SWOT) analysis and brainstorming all elements of the principal, teachers, employees, committees, and parents of students, and the success of the quality of school education can be seen from the addition students who register from Penerimaan Peserta Didik Baru (PPDB).