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Abstract— Information Technology (IT) Governance used for building a system to help companies in the decision-making process which involve stakeholders and all the company elements. PT. Telekomunikasi Indonesia, Tbk. engaged in Telecommunication, Information, Media, Edutainment and Services (“TIMES”) and aim of giving a competitive price with high quality TIMES that becoming the best corporation-management model in Indonesia. Starclick is one of the Information System, which support business objectives in sales process using a map. To ensure the quality of IT governance on that application, framework as reference model is required. Control Objective for Information and related Technology (COBIT) providing a best-practice reference that covers the entire business organization and explained it in a structured-logical activity that effectively can be manage and control. The result of this study is the measurement of capability level only reach manage process level. Keyword—  COBIT 5, Information System, IT Governance, Telkom Semarang, Qualitative.  Intisari— Tata kelola Teknologi Informasi (TI) digunakan untuk membangun suatu sistem yang membantu perusahaan dalam proses pengambilan keputasan dimana melibatkan para pemangku kepentingan dan elemen-elemen terkait dalam perusahaan. PT. Telekomunikasi Indonesia, Tbk. adalah perusahaan yang bergerak dibidang layanan Telecommunication, Information, Media, Edutainment dan Services (“TIMES”) dengan tujuan memberikan layanan TIMES yang berkualitas tinggi dengan harga yang kompetitif dan menjadi model pengelolaan korporasi terbaik di Indonesia. Usaha dalam menunjang tujuan bisnis telah didukung oleh beberapa Sistem Informasi (SI) antara lain Starclick yang mendukung proses penjualan menggunakan peta. Diperlukan suatu kerangka kerja sebagai reference model, untuk memastikan kualitas tata kelola TI pada penerapan aplikasi “Starclick” tersebut. Control Objective for Information and related Technology (COBIT) menyediakan referensi best practice yang mencakup keseluruhan proses bisnis organisasi dan memaparkannya dalam struktur aktivitas-aktivitas logis yang dapat dikelola dan dikendalikan secara efektif. Hasil dari penelitian pengukuran tingkat kapabilitas baru mencapai level manage process.   Kata Kunci— COBIT 5, Sistem Informasi, Tata Kelola TI, Telkom Semarang, Kualitatif.

Nowadays the development of Information Technology (IT) is experiencing rapid progress. This development also affect Information Systems (IS). Today Most organizations use and consider IS as an important part of business processes. Regional Personnel, Education and Training Agency (BKDIKLATDA) in Salatiga City is a Personnel Institution located in the Salatiga Municipal Government area which implements IS as the business process support. One of the IS used is the Personnel Management Information System (SIMPEG). SIMPEG is a system specifically designed to provide personnel administration management information quickly, accurately, and has the function to manage staffing data and information within the working environment of the Salatiga Municipal Government. The purpose of this study is to measure the level of maturity of IT governance in the implementation of SIMPEG in BKDIKLATDA. The results of this study indicate that the maturity level of the MEA01 and MEA03 processes reached 3.70 and 3.55 at level 4, which has been carried out within the specified limits to achieve the expected outcomes. And in the MEA02 process, it reaches 3.36, which is at level 3, where this process has been implemented using certain predetermined processes, which are able to achieve the expected outcomes. Recommendations given in general are expected to be used as input so that they can help improve the quality of IT governance in implementing SIMPEG.

Information Technology (IT) governance is used to manage and optimize IT resources in supporting organizational goals. The Legal Section of the Regional Secretariat of Salatiga City as part of a government organization has built E-Legal Drafting information system to develop the functions of making regional legal products as well as the realization of e-government development in the legal field. The COBIT framework supports IT governance by providing work support to regulate IT alignment with the organization's business objectives. The results of this study are expected to show an overview of the implementation of IT governance in E-Legal Drafting information system from APO domain within the COBIT 5 framework, show the current system information level of capability and performance that is obtained from the measurement of capability levels, and also providing evaluation and recomendation based on the results of the gap analysis to help obtain the quality of information systems expected by the Legal Section of the Regional Secretariat of Salatiga City.

The role of information technology is very important for the progress of a company, by using information technology, strategic planning for the company's development will be better, some companies will definitely take advantage of information technology for the progress of their companies, this is also used for Toko baju Surabaya cabang Surakarta. This shop is a company engaged in the sale of clothing, this company uses the SmartConsole application to support sales. However, there are still sectors in this company that have not implemented an information system, one of which is in the section on stock data collection and payroll. Therefore, an appropriate IS / IT strategic planning is needed. This research was conducted using the Ward and Peppard method with SWOT analysis, Five Forces Porter, and McFarlan Strategic Grid. The output produced from this study is in the form of strategic recommendations from the results of the internal and external environmental analysis of the company's information system, as well as a proposal for an Information System to be mapped using the McFarlan Strategic Grid to be applied to companies in the next two years.