This study investigates the relationship between financial inclusion (FI) and banks' performance in the economy of Jordan using annual data of 13 commercial banks from 2009 to 2014. Performance is measured by gross income and return on assets (ROA) of these banks. To ensure the robustness of our results, we used six different measures of FI. These include credits for small and medium enterprises (SMEs), deposits for SMEs, number of ATMs, number of ATM services, number of credit cards, and new services. We found a significant impact of FI on ' performance when measured by gross income, and ROA, although our study displays different results when considering the effect of FI variables separately. Thus, FI contributes to enhance the banks' performance.

This paper presents the financial inclusion development in Palestine, including the analysis and the discussion of the financial inclusion indicators and its comparison to other indicators in certain countries in the region. The indicators that were analyzed are the banking penetration and usage of banking services. We found that Palestine has achieved a remarkable improvement to enhance the financial inclusion such as branching and electronic tools, while the credits in Palestine has a limit level as same as the other MENA countries.