Agile concepts become increasingly popular, given their ability to adapt to a turbulent environment. Hence, they are implemented in various organizations and industries. In this context, complete flexibility and the abolition of formalization in terms of rules, procedures, and instructions are often seen as the Holy Grail for success. Having said this, the following article identifies a paradoxical aspect of agility: The decrease of formalization of some aspects goes along with an increase of formalization of other aspects. Furthermore, we differentiate between two forms of formalization: a coercive, agility hindering and an enabling, agility supporting formalization. We state that in the case of agile adoption, the reduction of coercive formalization leads to an increase in enabling formalization. Building on insights from four case studies, we derive five propositions regarding formalized aspects in the context of agility. Then, we develop a model that links the type and level of formalization to four different types of organizations.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.