Authorities in many sub-Saharan cities are endorsing large-capacity public transport systems as the appropriate solution to address public transport challenges. Nigeria was the first country to introduce the bus rapid transit (BRT) transport system in the capital city of Lagos in 2008. Tanzania opened its BRT system in Dar es Salaam in May 2016 and thus became the first East African country to operate BRT. According to the Global Labour Institute (GLI) (2019) and also mentioned by Verachtert et al. (2015), the cities of Nairobi in Kenya and Kampala in Uganda intend to introduce BRT. In South Africa, BRTs have been introduced in Johannesburg, Cape Town and Tshwane and are in various implementation stages in at least four other cities.Background: In 2009 and 2013, the Transport Department, City of Johannesburg, negotiated with taxi operators and introduced the bus rapid transit (BRT) initiative on two routes. The protracted negotiations culminated into the displacement of approximately 900 minibuses on the two routes replaced by the BRT system. The mechanism used was to negotiate with the minibus taxi operators and compensate them for surrendering their vehicles that gave way for the BRT buses.Objectives: The objective of this article is to ascertain how the City of Johannesburg, taxi operators and drivers benefitted from the implementation of the BRT system.Method: A mixed-methods research paradigm was used. Quantitative data were collected from operators and drivers on how their skills and welfare have changed as a result of the implementation of the BRT initiative. Unstructured questionnaires were used to obtain qualitative data from the Transport Department, City of Johannesburg, and from nine taxi associations' representatives. Results:The results revealed that there were considerable benefits that accrued to the former taxi operators as well as drivers. Former minibus taxi operators and drivers' welfare have improved. They have also gained knowledge and skills in operating the formal public transport system. The benefits were, however, at the expense of the City of Johannesburg. Conclusion:Notwithstanding taxi operators' reservations, their participation was beneficial. The study focused solely on the benefits to the key stakeholders of the negotiated contract without addressing costs that have contributed to those benefits. Future research needs to undertake a comprehensive study that addresses both costs and benefits to determine whether these benefits are not at the expense of exorbitant costs.