This study aims to study the organizational commitments, job stress, job satisfaction and turnover intention among the private sector employees in Petaling. A total of 120 respondents in Petaling District were selected conveniently. Organizational Commitments Questionnaire (Mowday, Steers & Porter, 1979), perceived Stress Scale (PSS), Minnesota Satisfaction Questionnaire (MSQ) and Mobley, Horner & Hollingsworth (1978) were used to measure organizational commitments, job stress, job satisfaction, and turnover intention. Majority of the respondents were single (77.5%), followed by married (20%), and divorced 2.5%. Results showed that majority of the respondents experienced moderate level of commitment (70.8%); half of the total respondents (50%) experienced high level of job stress; 67.5% of them experienced moderate level of job satisfaction and 42.5% of them experienced moderate level of turnover intention. The result uncovered that there was a significant negative relationship between organizational commitments and turnover intention in the study (r = -.367, p .05); positive relationship between job stress and turnover intention (r = .96, p .05) and negative relationship between job satisfaction and turnover intention in the study (r = -.447, p .01). Further analysis concluded that demographic background of respondent mediated the relationship between organizational commitments, job stress, job satisfaction and turnover intention. For future research, it is suggested to compare the predictive validity of the model across different jobs and industries. The methodology of study can be improved by increase the sample size to wider population and adopt probability sampling method in order to generalize more reliable results.

Internet banking is becoming a new focuses as the number of internet users is increasing globally and its benefits.
This study aimed to investigate the factors and determinants of internet banking adoption among Malaysian.
Four factors that proposed to influence the adoption from Unified theory of acceptance and use of technology
were included in this study. A total of 200 respondents were collected using convenience sampling. Results of
this study showed that performance expectancy (r = 0.51, p < 0.01), effort expectancy (r = 0.55, p < 0.01), social
influence (r = 0.64, p < 0.01), facilitating condition (r = 0.63, p < 0.01) and trust (r = 0.55, p < 0.01) were
positively correlated with behavioral intention among respondents. Analysis of multiple linear regressions was
used to determine the predictors of internet banking adoption among Malaysian. The results showed that
performance expectancy, effort expectancy, social influence, facilitating condition and trust explained 56.6%
variance of behavioral attention among the respondents (F = 50.54, p < 0.01). Knowing the determinants on
internet banking adoption could help banking company to improve their service to attract more users. Besides,
the use of internet banking could reduce the frequency to bank that indirectly reduce air pollution

No abstract

Longer life expectancy means older persons can live longer but it also implied that they need more money to sustain their old age. Nevertheless, research on financial wellbeing of older persons in Malaysia is few and this lead to this study highlighting some facts related to financial wellbeing of older Malaysians. A total of 1,841 older Malaysians from 60 territorial divisions in Peninsular Malaysia have been interviewed. Looking at gender differences, male and female respondents have significant differences in financial literacy, monetary attitude, financial practices as well as financial problems. Multiple regressions explained 31% variance in financial wellbeing. Female in this study are more likely to be relegated because of lower education and less net worth compared to older men. It is therefore a great challenge for older women as well as other parties to increase the financial wellbeing of older women.

The 33% increase in number of complaints received by the National Consumer Complaint Centre (NCCC) in 2007 compared to previous year can mean two things: i) consumer are aware more of their rights or ii) the suppliers of goods and services perform worse in 2007. Unsatisfied consumer in either pre-or post consumption, complaint because of the unpleasant experiences in the consumption process or that the product perform below their expectation. The survey which utilized stratified random sampling with 61.7% of response rate was recorded. The objectives of the study are to analyze unpleasant experiences and complaint behavior among consumer. Findings indicated that respondents who are female, living in rural area and has higher level of assertiveness were more likely to encounter unpleasant experiences in marketplace. Further analysis indicated that, unpleasant experiences were mainly influenced by assertiveness rather than socio-demographics background or consumer knowledge.