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There are two methods for cities to become “smart cities” in the Netherlands: one puts commercial models ahead of information architecture, while the other goes in the other direction. With regard to service improvement, resource allocations, and the sustainability of business expansion, the authors selected two cities to explore the fundamental distinctions between these two methods. While the second instance began with the creation of a system which acted as a technological framework to make alterations in commercial processes, the initial instance concentrated on producing marketing benefits via the utilization of technology by upgrading current resources and/or delivering newer ones. With additional innovative services made accessible to the general public, the authors discovered that the initial scenario increased company value more quickly. The second scenario, in comparison, required more resources and moved more slowly toward providing newer resources to the broader public, but the services were far better and more long-lasting.

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