If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractAccording to Revans, for an organization to be successful in today's rapidly changing environment, its capacity to learn must exceed the rate of change imposed on it. Through an examination of the processes by which individuals in organizations learn, develops a learning process model to facilitate continuous improvement and innovation in business processes. Draws on relevant theories which provide an understanding of how and why people learn, barriers which prevent learning, and the role managers need to play in the learning process. Provides a vision of what may be achieved by the systematic implementation of the learning process model. Deming's system of profound knowledge provides a focus for learning activity. The model has been developed in a way which will be of practical use to managers working in organizations. Downloaded by UNIVERSITY OF OTAGO At 16:17 15 March 2015 (PT)

This paper outlines research currently being carried out at the Nottingham Trent University, in collaboration with a recently privatised utility. The aim of the research is to synthesise a learning process model from relevant learning theory, and from this, to derive a practical model, which can be used by organisations to facilitate individual, team and organisational learning, resulting in continuous improvement and innovation in business processes. The learning process model has been developed, and was the subject of an article in The Learning Organisation (Buckler, 1996). Workshops, based on the model, have been held, with groups of managers, and feedback from these has been used to assess the usefulness of the models in an organisational context. This process has resulted in the design of a series of six workshops which aims to help organisational management teams develop a deep understanding of the learning process. This will lay the foundations for a systemic approach to learning within the organisation, and a move towards the elusive learning organisation. Research is continuing, with further field trials of the workshops, which will provide insight into the links between individual, team and organisational learning, the relationships between learning and performance, systemic barriers to learning, and necessary leadership skills.

As the petroleum industry ages, remediation of mature wells using cost-effective solutions is critical. Restoration of a well's production or mechanical integrity, or accomplishing water shut-off in wells whose production is on the decline, is commonplace the world over both on land and offshore. Mature environments, such as West and South Texas, provide an appropriate arena for refurbishing older wells that still have potential hydrocarbon production remaining. Developing technology continues to address the challenges of well remediation while considering economic feasibility. One practical approach that is proving successful is a solid expandable tubular technology that consists of a new casedhole liner system. This liner system allows the customer todeploy more economical, standard oilfield tubulars and gas tight connections to make cased-hole repairs. On one particular remediation, this new cased-hole liner system was used to cover 66 ft of perforations that could not be sealed successfully using conventional squeeze cementing methods. This liner system made it possible for the customer to fracture (frac) a lower zone with the high rates and pressures needed to carry out the frac job. This paper will discuss the system design and testing of this innovative cased-hole liner system. The well preparation process, installation, and lessons learned from the application of the cased-hole liner technology will also be discussed. In conclusion, this paper will also include the liner system's potential impact on the restoration of older wells. Introduction Solid expandable tubular technology has been in existence for over four years and to date over 120 jobs have been run in cased-hole and openhole applications under various downhole conditions. The solid tubular expansion process hydraulically and/or mechanically drives a solid mandrel through a specialized liner, coupled with proprietary expandable connectors. As the pipe expands, elastomer seal sections vulcanized on the outside of the expandable liner are compressed and energized against the base casing inside diameter (ID) forming a robust seal while generating the hanging capacity needed to serve as the liner hanger and the seal for hydraulic isolation. The resultant ID of the liner can be up to 20% greater than the original (Fig. 1). System Design While the solid expandable tubular operating envelope continues to evolve, many special applications demand a stepout from current capacities, and unique solutions are required. The original development of the flexible cladding system was prompted by just such a requirement. The operator needed a system which could provide a reliable, low risk alternative to cement squeezing perforations in an existing wellbore. The operator needed a system with the following specifications:accommodate a 4-1/2 in. cased-hole applicationwithstand a high-temperature, high-pressure (HTHP) environmentprovide a gastight seal across a perforated depleted zonemaintain minimal loss of pass-through IDbe cost effectiveable to be delivered in three months A design review was conducted from the extensive engineering and operational knowledge base and the current basis of design criteria. By leveraging this information, designers concluded that existing systems could be modified for the temperature requirement.