The recent arrival of American gourmet-style food-trucks to the streets of France is transforming consumer behaviour. In France, a nation whose culture has traditionally experienced food as a blend of ‘art, pleasure and leisure,' the perception of Anglo-Saxon food-trucks as ‘junk food' is now being challenged. A new generation of re-conceptualized food-trucks are catering to French consumers - who still demand high-quality food but who are willing to try a new format. Communication via social networking sites (SNS) has acted as a catalyst for changing food consumption. Information about food-trucks is shared digitally across communities of interest, drawing attention to the marketing power of contemporary consumers. These ‘micro-communities of food' have created social groups that now congregate in the streets of France rather than in traditional, sit-down restaurants. This study explores the food-truck trend that is emerging in France with the intention of putting forward a new framework that identifies the factors which influence the purchase of food-truck products in France.
Purpose This paper aims to examine whether perceived brand innovativeness has a positive effect on new product evaluations, which individual variables mediate and moderate this effect and whether perceived brand innovativeness is reinforced by new product launch. Design/methodology/approach A total of 387 adults residing in France took part in a two-stage study. The two-stage research design aimed to investigate the effect of the introduction of a new product on brand perceptions. The innovation context used to test the hypotheses was the launch of a new electricity meter in the French market. Findings Brand innovativeness affects the way consumers evaluate new products launched by the brand. This effect is mediated by perceived newness and moderated by functional, hedonic and social consumer innovativeness. In addition, attitudes toward the brand improve as a result of the new product launch. Research limitations/implications Future research should test these hypotheses with other product categories and populations to provide external validity for the results and further investigate lack of support for some of the hypotheses. Practical implications The study’s findings highlight that the ability to develop and launch innovative products is not only know-how that is critical to innovation management but also a brand attribute stored in consumers’ minds that facilitates acceptance of the brand’s future new products. Originality/value This research addresses the underexplored question of how brand innovativeness and new product launch are interrelated. Extensive research has indeed shown the importance of customer-based brand equity and brand knowledge in evaluation and acceptance of new products. However, research on customer-based brand equity so far has paid limited attention to brand innovativeness. This research provides new findings on the relationship between brand innovativeness and new product evaluations.
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Résumé Cette recherche exploratoire analyse le risque que représente l’implicite sur l’acceptation d’une innovation et l’attitude des consommateurs envers la marque. L’impact des attitudes implicites sur la diffusion et l’acceptation d’une innovation sont examinés dans le contexte d’une recherche étudiant les attitudes de participants à des focus group vis-à-vis d’une innovation technologique. Une analyse a permis de mettre en évidence les nouvelles implications des attitudes implicites envers deux champs de recherche très présents dans le marketing : l’innovation et la marque. Une analyse approfondie du discours des participants et la mise en place d’une méthode telle que le TAI est envisagée pour étayer ces premiers résultats exploratoires.
Cet article présente une recherche sur le risque de la nouveauté perçue sur la perception des consommateurs d’une marque innovante. Basée sur une revue de la littérature dans le domaine de la perception des innovations, un modèle d’analyse intégrant différentes dimensions a été proposé. Il intègre l’analyse de l’innovativité des consommateurs, mais également la mesure des attitudes implicites qui permettent l’enrichissement de la recherche. L’implémentation d’une expérimentation sur un échantillon représentatif de la population et l’analyse des données à l’aide des équations structurelles permettront de proposer une validation du modèle.
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