The digital shift has arrived in the construction industry, with the aim of increasing the efficiency. However, how should the industry implement digital tools? And how should a human-technology relationship work? The purpose of this paper is to illuminate how the construction industry can close the gap between the potential benefits and the harvested benefits of implementation of AI. This paper presents research based on a comprehensive literature review, a case study of a construction project in Norway, and three external interviews. The case study consists of a document study and seventeen semi-structured interviews.The experiences established through this research indicate that it is possible to gain experience from the implementation of basic digital tools when implementing advanced technology, such as artificial intelligence (AI). When come at AI, the human-AI trust will be the most decisive factor for a successful implementation. This paper constitutes a piece of pioneer work, as it investigates the implementation of AI, and how humans and technology should work together.This research is limited down to one case study as well as three digital tools. To extend the research it is recommended to discuss the adaption of AI on premise of the users, collect more empirical data and look into experiences done by other industries. Technology (NTNU), Trondheim Norway, +47 917 43 561, hakon.fyhn@ntnu.no 4 Associate professor, Department of Civil and Transport Engineering, Norwegian University of Science and Technology (NTNU), Trondheim, Norway +47 911 89 938, ola.ladre@ntnu.no EMPIRICAL DATA Case StudyDue to the lack of published research regarding implementation of AI, was case study chosen as a suitable method. The chosen case is Bispevika, a building project in Oslo, Norway. The project consists of approximately 7 years of construction and NOK 4-5
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.