Abstract:This paper gives a review of ADDIE model used in the preparation of teaching materials for use in electronically supported teaching process generally, and especially for electronic learning. ADDIE model proved itself as the very useful instructional model in preparation of materials for traditional teaching and there is a strong intention to use this model for electronic and on-line teaching materials.

Abstract:The growing demands in providing better services to customers, as well as reducing the cost of the insurance companies; while processing insurance quotes require the use of modern technologies such as the methodology of comparing prices and buying policies through the internet. There is a demand for providing a better customer's quality of shopping, saving customers time and money and integrate all parameters in insurance companies that are important in calculating and creating insurance price. The current way of exchange -search as integration of data, such as an incident book, would be replaced by a modern automatic search of the database, and use processes that meet all insurance standards. The institutions such as insurance supervisor authorities, state tax offi ce and other institutions will be able to access the data in real-time and receive relevant and accurate information about the insured, the vehicles and the policy. The research and developing model is based on study of regulation laid down by the Agency for supervision of insurance in Bosnia-Herzegovina and the collection of business data from insurance companies. Although tariffs and prices of vehicle insurance are unique for all insurance companies, there are differences in how the businesses are carried in insurance companies.[1] Based on these studies and research the new model is developed and proposed for further development and improvement, integration, processing and sale of insurance policies through the Internet.

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Abstract:In order to ensure quality of life of its citizens, the European Union member states are in the process of modernisation of their public services through utilization of information and communication technologies (ICT). In this process, each state is selecting own way to meet citizens' demands for provision of more quality, effi cient and fl exible public services. One of the main interests of actual Government in the Republic of Srpska (RS) is to protect economic interests of its citizens, as well as to transform its services and functions in order to improve overall quality of life in RS. The implementation of e-Government and e-Governance is one of the main strategic commitments. In order to meet these EU trends, the Government of the Republic of Srpska made fi rst steps in introducing new public services to facilitate communication with its citizens. The Government of the Republic of Srpska recognized benefi ts of these trends and their impacts on the overall development of society and economy improvement of quality of life of its citizens. With the introduction of these modern services, the citizens in RS should skip lines and shorten the waiting time for response from Governmental bodies related to their requests that will give them more time for other activities.This paper gives brief analysis of challenges and prospects for implementation of e-Government and e-Governance initiatives, as one of the pillars for successful development of the Republic of Srpska as knowledge based economy and information society with benefi ts that improve citizens' life. The paper also gives brief review of main strategic document, which gives governmental vision for implementation, as well as introduction of eSrpska-public administration portal.

Abstract:The IT function became the backbone of the company and the central driving force of the entire operations of an organization. Modern electronic commerce is very dependent on the quality of information system supported with information technology. Safety aspects of business and electronic transactions transfer (Internet-supported), particularly in the banking sector, require a more complex audit of the organization, both fi nancial and the information system audit. This paper presents the basic and in practice most frequently applied standards and guidelines for checking of security controls in information systems. The work presents the COBIT and ITIL as the two most prevalent methodologies for quality audit of information systems with the presentation of two ISO 27000 series of standards on information security.