We know that the quality of a social intervention depends to a large extent on whether it encompasses and takes into consideration all of the relationship systems in which the person takes part. Moreover, experience and practice teach us how to see the specificities of each area of our work, to detect existing needs and to act on them. Working with terrorism victims is no exception, and for this reason projects should be programmed and carried out on the same basis. The social work staff at the Subdirectorate General of Support for the Victims of Terrorism (attached to the Directorate General of the same name, which in turn is part of the Spanish Ministry of the Interior) has prepared the following Decalogue as a way of sharing with our colleagues our practical experience and reflections in a written document that we hope will be useful as a theoretical reference in social intervention with victims of terrorism. The project was carried out with the collaboration of the rest of the experts on the unit's staff, which also includes a sociologist and a political scientist.

«Si la grandeza e independencia de los pueblos son, en gran parte, obra de sus Gobiernos, el bienestar y la satisfacción de las necesidades vitales son más bien resultado de sus instituciones municipales y provinciales» 1 Resumen: Somos testigos de un tiempo de vertiginoso cambio en conceptos tradicionales del derecho administrativo, como el de servicio público, tanto en su acepción material como orgánica. Merece reseñar, en medio de tanta incertidumbre, cómo servicios tan relevantes para el desenvolvimiento digno de la vida humana, como los servicios municipales de prestación obligatoria (art. 26 LRBLR), permanecen sin grandes variaciones en la esfera de atribuciones municipales, desde el constitucionalismo gaditano.