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Background There is evidence suggesting that active participation of patients in their health care can improve the quality of care and decrease health-care costs. Further, patient reports of their healthcare experience are increasingly used to monitor health-care quality.

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Consumers' and health providers' views and perceptions of partnering to improve health services design, delivery and evaluation: a co-produced qualitative evidence synthesis. The Cochrane database of systematic reviews, 2023(3), CD013274.