Financial supervision means that monetary authorities have the power to supervise and manage financial institutions according to laws. Monetary authorities have this power because of the requirements of improving financial services, protecting the rights of depositors, adapting to industrial development, ensuring financial fair trade, and maintaining stable financial order. To establish evaluation criteria for bank supervision in China, this study integrated fuzzy theory and the decision making trial and evaluation laboratory (DEMATEL) and proposes a fuzzy-DEMATEL model. First, fuzzy theory was applied to examine bank supervision criteria and analyze fuzzy semantics. Second, the fuzzy-DEMATEL model was used to calculate the degree to which financial supervision criteria mutually influenced one another and their causal relationship. Finally, an evaluation criteria model for evaluating bank and financial supervision was established.

E-Commerce is a general term for commercial transaction or other types of business on the virtual network using the Internet as medium. The key factors for the success of online stores are not only the presentation on the WEB page or the low price strategy, but also the good quality of online service. The Importance-Performance Analysis (IPA) is an approach that is often used to measure performance and analyze competitive strategies. This study uses the IPA approach to analyze the service quality of online shopping provided by the case company, introduces nine indicators to measure the service quality of online shopping and puts forward suggestions for the competitive strategy as the basis for the improvement of competitive strategy of the case company.