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Loading efficiency of freighters plays an indispensable role for the service performance of international air express companies. This study examined the priorities of factors to affect freighter loading efficiency at Taoyuan International airport (TPE) with an analytic hierarchy process (AHP). Unit load device (ULD) inventory control, load factor and load plan were ranked top 3 from 15 factors by practical experts. This study used the technique for order preference by similarity to ideal solution (TOPSIS) to evaluate 26 flights of MD11 freighters operated by an international air express company at TPE. The results revealed that the performance ranges between the best and worst flights were obvious.

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