The advancement of information technology continues to grow in line with the increasing years. The benefits gained from the advancement of information technology make all aspects of human life today can not be separated from information technology and also encourage the emergence of innovations in the development of information technology, payment is no longer conventionally but with mobile payment. This study aims to find out what useful factors influence the continuation of the intention to use mobile payment in the go-pay, OVO, and DANA case studies. Analysis of factors that influenced this study include:Computer Self Efficacy (CSE), Enjoyment (E), Perceived Ease of Use (PEOU), Perceived Usefulness [1], Confirmation (CON), Perceived Value (PV), Technical System Quality (TSQ), Satisfaction (SAT), and Continuance Intention (CI). This study uses random sampling techniques by collecting data utilizing google form containing 45 statements using five Likert-scale distributed online. The sample used in this study was 117 respondents. The statistical analysis techniques used in this study are Structural Equation Modeling [2] and use SMARTPLS 3.0 application as a tool to analyze the data. The results obtained are that Computer-Self Efficacy (CSE), Perceived Ease of Use (PEOU), and Perceived Usefulness [1] has no significant effect on Continuance Intention (CI). While Satisfaction (SAT), has a significant influence on Continuance Intention (CI).
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.