Services comprise an ever‐expanding source of employment in the world's economies and are of significant interest to both academicians and practitioners. In this study, historical perspectives from which to view service typologies are provided and four decades of service typologies are chronicled. The interest in services demonstrated by academicians is tracked over time as are the purposes for which typologies have been developed. A unified schematic representation of services is developed in which the common themes underlying service typology development are identified from both a macro and micro level. Based on this study, areas for future research are identified.

A multitude of journals impact the production and operations management (POM) discipline. POM researchers, practitioners, and students all need objective means of rating these journals' impacts on the field. By applying an established multifaceted citation‐based methodology, journals are assigned to categories (elite and major) along each of four dimensions (breadth, consistency, trend, and intensity of recognition) and subsequently organized into distinct tiers of importance to the production and operations management field. The data underlying this study consist of 13,992 periodical citations that appeared in three prominent POM journals over a recent five‐year period.

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