This manuscript is based on cooperation between the universities in Tampere, Finland, and Braunschweig, Germany. One of the main goals of the two institutes involved in research for public transport is a continuous increase in ridership. Therefore, the aim of this study is to (1) investigate the level of service attributes of public transport in Tampere and Braunschweig and evaluate their current state and (2) give advice to each city to further increase the ridership. At the beginning, the individual attributes and indicators for comparing public transport in both cities are presented and combined with theses from the literature. The attributes are divided into four chapters: “Level of Service”, “Pricing”, “Information and Marketing” and “Quality of travel”. In the following, the individual indicators, such as the travel speed (Level of Service) or information at stop (Information and Marketing) of the two study areas, are analysed and evaluated. Additionally, the public transport system in both investigated cities is expanded with new a tramway system (Tampere) or new tramway expansions (Braunschweig), which gives a lot of opportunities for improving the attractiveness of public transport.

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This manuscript is based on cooperation between the universities in Tampere, Finland and Braunschweig, Germany. New tram lines are being built or extended in both cities to provide better connections to public transportation and increase accessibility. This research presents case studies from each city that have successfully increased public transport (PT) ridership during recent years. The aim of this study is to compare and analyse the effects of tram expansion projects in Tampere and Braunschweig from the public transport network users’ viewpoint. These cities were selected because they are of similar size in terms of population and have similar modal shares of PT. Changes in accessibility to the city centres were analysed considering the tramline extensions. This was determined by calculating the travel time differences of the current network and the future network for both cities. For this total travel time, the ArcGIS Pro Service Area Tool was used to calculate the time taken to reach every grid of the investigation areas. The results vary due to the tram expansion and changes in the existing bus network.