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The importance of projectile interactions in triple differential cross sections (TDCS) is explored for the problem of simultaneous excitation–ionization of helium by electron impact using a new approach that we call the four-body distorted wave model (4DW). The 4DW model includes all projectile interactions, namely initial- and final-state projectile–target interactions, and the post-collision interaction between the two continuum electrons. Results are presented for an incident electron energy of 500 eV and are compared to experimental data, as well as a second-order R-matrix theory and the first Born approximation. Results for absolute TDCS ratios of ionization without excitation to excitation–ionization are also presented.