The Coronavirus Disease of 2019 (COVID-19) that is transmitted through the human respiratory system has a very high infection rate worldwide, including Indonesia. To cut off this outbreak, Indonesia has implemented some social distancing strategies that have an impact on the significant decrease of economic growth rate and the increase of poverty rate. To meet basic needs, people should continue their work in the middle of COVID-19 fear. Informal workers are among the most vulnerable groups to COVID-19 transmission because they frequently interact with the outsiders and find it difficult to comply with the health protocols. One way to prevent the COVID-19 transmission is the use of Personal Protective Equipment (PPE) such as masks, face shields, and gloves. Although these products to some degree are effective in preventing transmission, several risks that may endanger its users, such as incorrect or excessive use, incorrect maintenance, bad PPE design, and others. Therefore, this research aims to analyze the risks of the COVID-19 PPE and review the prevention recommendations for these risks. Risk analysis was carried out using the Failure Mode and Effect Analysis (FMEA) to analyze the use of masks, face shields, and gloves for the context of general informal workers in Indonesia. There are 5 aspects analyzed: product design, preparation for use, use, storage, and disposal. Based on the analysis, there are 10 mask risks, 15 face shield risks, and 12 gloves risks that need to be considered by informal workers and PPE designers and manufacturers as well.

Kecombrang (Etlingera elatior) merupakan salah satu jenis tanaman rempah-rempah asli Indonesia yang termasuk dalam family Zingiberaceae. Senyawa aktif pada tanaman kecombrang dapat berperan sebagai antibakteri karena dapat menghambat bahkan mematikan sel bakteri sehingga ikan bisa bertahan lebih lama. Penelitian ini bertujuan untuk mengetahui kemampuan ekstrak tananam kecombrang sebagai pengawet daging ikan nila. Metode yang digunakan berupa ekstrak ikan nila yang telah direndam dengan ekstrak kecombrang dan penentuan protein dengan uji biuret. Hasil penelitian ini yaitu tanaman kecombrang dapat digunakan sebagai pengawet alami pada ikan nila, yang mana bunga kecombrang lebih efektif dapat  menghambat kadar protein ikan nila dibandingkan daun kecombrang.

Nowadays, customer experience is one of the most powerful forces to increase customer satisfaction, customer loyalty, service quality, and company profit, especially for the cosmetics retail industry that is strongly influenced by the hedonic aspects. Therefore, this exploratory study aims to analyse plausible combinations of factors to reveal commonalities of online and offline customer experience with retail stores to support retailers in the alignment of the store system design with the promising profile of millennial women. The study uses a combination of several methods to conduct a comprehensive analysis, namely Eye Tracking (ET), Customer Journey Analysis (CJA), Retrospective Think Aloud (RTA), and In-Depth Interview (IDI). The analytical methods deliver qualitative and quantitative data to explore both positive and negative experiences from the customer point of view. The study reveals many possible factors that can bring positive or negative customer experience from a cosmetics retail store. Based on the findings, the design recommendations for offline and online cosmetics retail stores (physical, interface, and service systems) were made to help cosmetics retailers produce a positive customer experience. This paper provides two research contributions to the field of service experience. First, the study uses an original combination of four methods that have never been used to explore the experience comprehensively. The combination can increase the depth of this exploratory study in understanding the complexity of all customer experience dimensions. Therefore, this study brings a fresh perspective on the development of the method that can be used by many researchers in a similar area. Second, this study fills the existing gap in that area of exploratory research on customer experience in the cosmetics retail sector. This study could help many cosmetics offline or online retailers to improve their store system to bring a positive customer experience to millennial women as their biggest customer segment. This study could also inform the system design for new “players” in the cosmetics retail industry with valuable guidelines for a positive shopping experience at their store.

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Sampah makanan merupakan salah satu penyumbang sampah terbanyak di Indonesia. Pada tahun 2020, total sampah makanan di Indonesia mencapai 40,23%. Salah satu penyebabnya adalah pengelolaan bahan makanan yang kurang baik. Dalam penelitian ini, dilakukan identifikasi kebutuhan menggunakan metode wawancara dan didapatkan 9 kelompok kebutuhan utama pengguna. Perancangan aplikasi menerapkan pendekatan perancangan persuasif dengan kriteria computers as tool, yaitu membuat kegiatan menjadi mudah dan efisien untuk dilakukan. Pada kegiatan design workshop dihasilkan tiga alternatif konsep. Masing-masing alternatif tersebut dinilai dan konsep terpilih dilakukan penyempurnaan dengan metode gabungan dari tahapan Substitute, Combine, Adapt, Modify, Put to another use, Eliminate dan Reverse (SCAMPER). Hasil penyempurnaan tersebut dibuat menjadi high fidelity prototype. Prototype tersebut dilakukan evaluasi dengan usability testing dan uji persuasif. Rata-rata nilai usability testing kriteria efektivitas sebesar 91,25% dan kriteria efisiensi sebesar 78,75%, sedangkan kriteria usability keseluruhan diukur menggunakan skor System Usability Scale (SUS) dengan nilai rata-rata sebesar 79,69. Nilai tersebut sudah mencapai nilai batas penerimaan yaitu 68. Uji persuasif diukur menggunakan Perceived Persuasiveness Questionnaire (PPQ). Rata-rata nilai PPQ kriteria effectiveness sebesar 5,833, kriteria quality sebesar 5,542, dan kriteria capability sebesar 5,917. Nilai tersebut sudah mencapai nilai batas penerimaan, yaitu sebesar 4,9. Hasil evaluasi tersebut kemudian dijadikan pertimbangan dalam merancang usulan perbaikan, salah satunya adalah memindahkan fitur edit bersama ke halaman utama aplikasi.  Abstract[Designing Persuasive Application for Food Material Management to Reduce Food Waste in Household Sector] Food waste is one of the largest contributors waste in Indonesia. In 2020, total food waste in Indonesia reached 40.23%. One of the reasons is poor food ingredients management. In this study, identification of needs was carried out using interviews and obtained 9 groups of primary needs. The application design applies persuasive technology with computers as a tool approach, which makes activities easy and efficient. The design workshop activity produced three alternative concepts. Each alternative was assessed. The selected concept was refined using SCAMPER and was made into a high fidelity prototype. The prototype was evaluated by usability and persuasiveness testing. The usability testing score for effectiveness criteria was 91the .25%, efficiency criteria were 78.75%, and the overall usability criteria were measured using SUS score with an average value of 79.69. This value has reached the acceptance limit value, which is 70%, 70%, and 68. Persuasiveness testing was measured using Perceived Persuasiveness Questionnaire (PPQ). PPQ value for effectiveness criteria was 5.833,quality criteria was 5.542, and capability criteria was 5.917. This value has reached the acceptance limit value, which is 4.9. The evaluation results are taken into consideration in designing improvements, one of which is the moving shared edit feature to the application's main page.Keywords: food waste; persuasiveness testing; prototype; usability testing