The objective of this study is to analyze the relationship between absorptive capacity, intellectual capital and innovation. The main purpose of this research is to demonstrate that absorptive capacity can leverage the relation between intellectual capital and innovation potential. The method was a single case study using exploratory and descriptive research strategies and applying both quantitative and qualitative techniques. The case study investigated was a Brazilian corporation that has been doing business in the paper and corrugated cardboard industry for 72 years. The paper describes a case analysis demonstrating that adoption of practices associated with absorptive capacity has potential to foster intellectual capital, which is particularly important for development of innovations. These practices include assimilation of new technologies; creating capacity to utilize existing internal knowledge held by employees; use of benchmarking; application of technical knowledge; and registration of patents. Triangulation of data provided evidence confirming that the relationship between absorptive capacity and intellectual capital is a driver of innovation in the firm investigated. Additionally, this relationship is better explained by the mediating role of absorptive capacity, which is capable of potentiating intellectual capital to foster innovation.

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Despite the relevance and growth of research into Dynamic Capabilities, certain gaps and criticisms remain. These issues are primarily related to the measurements of Dynanic Capabilities and its impacts on performance. There is a lack of empirical research that is attempting to investigate the existence, development, and orchestration of Dynamic Capabilities to support superior performance. This paper proposes and validates a scale for the measurement of Dynamic Capabilities based on Teece's conceptual dimensions (sense, seizing and reconfiguring) through a survey presented in a highly dynamic industry and market, and by investigating the impact on performance. The results, besides validating the scale, showed Teece´s three conceptual dimensions exhibited different behavior in relation to each dimension of performance. Sense and Reconfiguration demonstrated a negative relationship with organizational performance while Seize is positively associated with performance. This may help explain some of the fuzzy results of previous studies that used proxies to measure Dynamic Capabilities.

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indicadores como fonte de gerenciamento de recursos escassos e gestores do hospital filantró-pico usam indicadores como fonte de informações para a sustentabilidade econômica e assistencial. A discussão dos resultados indicou que: o compartilhamento de informações é essencial para a aplicação do sistema de indicadores; o uso de indicadores no hospital público privilegia o desenvolvimento do conhecimento e o uso de indicadores no hospital filantrópico tem ênfase na gestão da qualidade. PALAVRAS-CHAVE | Administração hospitalar, indicadores hospitalares, avaliação de desempenho hospitalar, gestão do conhecimento, gestão baseada em evidências. ABSTRACT