The implementation of information technology in enterprises develops customer relationship management, which has the role of improving customer satisfaction. By sharing certain information, it is also possible to maintain effective relationships with customers, but also to maximize profit. The use of social media platforms, in parallel with the implementation of information technology, strengthens the trust of customers, through the reviews of the end consumer. In this unique interview-based case study approach, we empirically describe a conceptual model. Production and distribution departments of operational flows, implement digital technology, becoming an artificial intelligence-optimized system. New intelligent manufacturing capabilities are transforming the relationship between the company and customers from one focused on product to one oriented towards creating value and services, even personalization of them.

Choosing the right leadership style is a constant concern in business management because it can directly influence its financial results. Through this paper, we wanted to check to what extent the leadership style can influence the level of satisfaction of the employee, his desire to change jobs, and to what extent it accentuates or improves the effects generated by the COVID-19 pandemic (anxiety, work from home, the economic crisis generated]. We also wanted to check to what extent a high degree of job satisfaction can negatively influence the employee’s desire to look for a new job. In the empirical research, we used the MLQ questionnaire to determine the management style, and we used the Likert scale for other variables.

Along the last years, it has been increasingly observed that a reduced understanding of a pro-saving financial behaviour, the lack of financial literacy, have led to bad decisions regarding the living of an individual, of a family and finally, by extension, the well-being of a nation. The lack of financial literacy is also confirmed by surveys of various organizations, measuring the awareness of the population about interest, inflation, loans, etc., knowledge that seems to be very poor. People's negative habits have consequences, such as: accumulating debts, ,many times not even realizing how quickly this happens. This article aims to present a theoretical approach and some tips & tricks for saving up and offers some practical solutions.