The aim of this paper is to investigate the impact of knowledge management practices on healthcare system employees' satisfaction. A hypothesized causal model concerning the connections between three facets of knowledge management (knowledge acquisition, knowledge sharing, and knowledge utilization) and job satisfaction is proposed. A convenience sample of 459 respondents was chosen from 20 health organizations, including hospitals, pharmacies and medical centers providing specialized medical services. For the construction and validation of the econometric model and the validation of the research hypotheses, structural equation modeling (SEM) and technical support of IBM SPSS Amos 24.0 were used. The research results showed that knowledge acquisition and knowledge utilization have significant positive effects on employee satisfaction, while knowledge sharing is associated with a decrease in satisfaction. Moreover, relationships are moderated by the type of healthcare provided. In the end of the paper, theoretical and managerial implications are discussed.
The main objectives of the paper are: to identify and analyze the main ways in which global management practices and strategies can be adapted to survive in the context of the IT driven society, to determine which are the best ways in which managers can deal with the challenges of running global teams, to determine new guidelines, in order to accommodate the common shared digital workspace such created, and to change the approach in which the managerial functions and the management process itself is being regarded in, considering the continuous changes of the digital environment, as the current global workspace evolves. In terms of significant results and conclusions, may be mentioned the ones regarding the necessity of shaping a set of new management practices and strategies capable of validating the real requirements of the new social and economic background in which organizations exist in, and the fact that the traditional way in which the management process unfolds is no longer enough. Also, the paper comprises a set of basic guidelines to be followed in terms of establishing current management trends and practices in the IT driven globalized society, which today's practitioners can use when making their own rules of the game, according to the specific context. Given the dynamic of the environment, further research should be considered and conducted in order to better comprehend the way in which managers need to act so that their companies fully benefit from the information technology opportunities.
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