Six Sigma is recognized as an essential tool for continuous improvement of quality. A large number of publications by various authors reflect the interest in this technique. Reviews of literature on Six Sigma have been done in the past by a few authors. However, considering the contributions in the recent times, a more comprehensive review is attempted here. The authors have examined various papers and have proposed a different scheme of classification. In addition, certain gaps that would provide hints for further research in Six Sigma have been identified. As a results the relationship between Six Sigma, Design for Six Sigma (DFSS), and how these two concepts support the quality system for organizational learning and innovation performance have been discussed that would help researchers, academicians and practitioners to take a closer look at the growth, development and applicability of Six Sigma in Design.
The purpose of this paper is to examine the extent to which the Intelligent Enterprise Resource Planning (I-ERP) System can be used in company operations. Machine learning is embedded in a decision tree algorithm to demonstrate the viability of intelligent technology in an ERP system and to enhance the quality of operations through an I-ERP system. The study consists of two steps. In the first step, the algorithm uses the decision tree algorithm to demonstrate the application of intelligent technology in an ERP system. In the second step, the proposed model analyzes four quality criteria related to company operations through I-ERP system in order to determine whether or not I-ERP has significant improvement on managers' decisions. As a result, the use of I-EPR may improve the quality of operations, agile respond to market demand, increase the efficiency and the competitiveness in organizations. An illustration example is provided to demonstrate the application of I-ERP.
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