The COVID-19 pandemic has generated a worldwide consciousness that the present way of lifestyle does not work. There are many areas need the revolutionary changes and it has become obvious, one among is educational sector. In India, educational institutes/universities remain closed since the mid of March-2020, because of the fast spread of COVID-19. Emergency lockdown has a preventive measure upended the life of students, parents and teachers. To combat this inevitable crisis educational sectors started conducting the online classes. The sudden changeover in teaching/learning method has raised new challenges and opportunities. In this study, a survey based-investigation has been carried out to analyse the efficacy of online teaching and learning method compared to traditional teaching method. A questionnaire-based survey is prepared to collect the data from different degree students, faculties and parents with general publics. A total of 874 responses gathered from people of different background participated in the survey. The analysis of collected responses confirm that the traditional chalk and talk methodology is often better than online sessions. Results and analysis indicated that lack of facilities, infrastructure, technical tools and the internet access are the major drawback for conducting online sessions. The suggestions and recommendations are provided to improve the current online teaching methods to outreach many students and improve quality teaching/learning experience. The precautions to be taken by the universities to avoid rapid spread of COVID-19 cases are high lightened, if colleges/universities opens before vaccination.