Purpose -The recently introduced collective effort model (CEM) enlightens from a theoretical point of view different facets of the relationship between individual and group performance. From a more practical point of view, the Productivity Measurement and Enhancement System (ProMES) can be seen as an ideal counterpart to the CEM. ProMES is a technique enabling work groups to improve their performance. The article aims to show how CEM and ProMES can be put together. Design/methodology/approach -A ProMES implementation in an industrial setting is described. Moreover, ProMES effects are analyzed by assistance of the knowledge from the CEM. Findings -It was found that the overall positive productivity effects of ProMES can be increased if a pay-for-performance-system is added on. That is, feedback reports can easily serve for the implementation of a group compensation system. Therefore, the overall effectiveness score has to be taken into account. Originality/value -The paper is a useful source of information for organizations looking to better their organizational performance through the implementation of CEM and ProMES.
Zusammenfassung. Es gibt zahlreiche Kennzahlensysteme zur Unternehmenssteuerung. Drei mehrdimensionale Ansätze, die jeweils sowohl finanzielle als auch nicht-finanzielle Kennzahlen umfassen, sind 1.) die Balanced Scorecard, 2.) die Erfolgsfaktoren-basierte Balanced Scorecard und 3.) das Partizipative Produktivitätsmanagement. Zur Vorbereitung einer vergleichenden Gegenüberstellung dieser Ansätze wird die Auswahl der zugrunde gelegten Untersuchungskriterien zunächst begründet. Anschließend werden die Ansätze nacheinander vorgestellt. Dabei werden auch Erfahrungen und empirische Ergebnisse mit den einzelnen Ansätzen berichtet. Abschließend werden die Ansätze anhand der eingangs begründeten Untersuchungskriterien verglichen.
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