Well-designed packaging is intended to present a product in the best possible way, which would have a significant impact on sales improvement. Creating and finding the ideal design solution for packaging is an extremely complex process. Many characteristics of a packaging design can affect the level of customer satisfaction, where the different characteristics of the packaging tend to have a different significance. To make the problem more complex, the significance of characteristics of a packaging design is not the same for all customers. Therefore, creating and finding the ideal design solution for packaging often involves an evaluation of a number of variants, typically evaluated on the basis of multiple criteria, often with different significance. To provide an efficient approach for the selection of appropriate packaging, a framework for selecting the appropriate packaging design which meets customer preferences, based on the SWARA method and group decision making, is proposed. The usability and efficiency of the proposed framework is considered in the case of the selecting the appropriate packaging design for the wine of the autochthonous grape variety called Black Tamjanika. On the basis the considered examples, it can be concluded that SWARA method can be successfully used to solve many similar problems, and that in some cases may have some advantages over similar methods, such as AHP method or Conjoint Analysis. As an advantage of the proposed procedure can be mentioned a much smaller number of comparisons in pairs, compared with the AHP method, and much more comprehensible procedure for selecting the most acceptable alternative, compared with Conjoint Analysis. The proposed framework can also be easily adjusted to solve a significant number of MCDM problems.

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Bosnia and Herzegovina has responded to the COVID-19 pandemic by implementing quarantine and other social distancing measures. These measures, however, have mental, social, and economic consequences on diet and food behaviors. The Bosnian case is particularly pertinent since the country has one of the highest global mortality rates relative to its population. In addition, its health system is fragmented and under-resourced. Consequently, in this study, we analyze the effects of the COVID-19 pandemic on Bosnians’ behaviors relating to food. It is based on an online survey performed during October–November 2020 with 3133 adult respondents. The statistical analysis encompassed descriptive statistics (means, percentages, and frequencies), as well as cluster analysis. The results reveal that the pandemic transformed consumers’ shopping behaviors and food sourcing, reducing shopping frequency and increasing food bought on each trip. Furthermore, there was an increase in the consumption of local food items due to food safety concerns. Additionally, the pandemic improved the awareness of Bosnians towards food with a decrease in food waste. Regarding diets, Bosnians tried to have healthier diets during the pandemic. Therefore, COVID-19 might have opened a ‘window of opportunity’ to promote the shift towards more sustainable food consumption and lifestyles.

In the hiring process at companies, decision makers have underused the methods of the multi-criteria decision-making processes of selection of personnel. Therefore, this paper aims to establish a framework for the selection of candidates during the process of the recruitment and selection of personnel based on the SWARA and ARAS methods under uncertainties. The usability and efficiency of the proposed framework is considered in the conducted case study of the selection of candidate for the position of the sales manager.

The aim of this manuscript is to propose a new extension of the MULTIMOORA method adapted for usage with a neutrosophic set. By using single valued neutrosophic sets, the MUL-TIMOORA method can be more efficient for solving complex problems whose solving requires assessment and prediction, i.e. those problems associated with inaccurate and unreliable data. The suitability of the proposed approach is presented through an example.